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Applications Performance Monitoring Solution

Monitoring only your infrastructure is not good enough. You need to monitor your application as well

For companies that are increasingly incorporating e-business into their overall business success, IBM WebSphere provides powerful infrastructure software — a family of proven, secure and reliable software products for building a better and more dynamic e-business.

In these WebSphere-enabled environments, where users have increased access to applications, peak performance is especially important. Dips in performance reliability and quality can negatively impact customer satisfaction, loyalty, business productivity, and a business’ bottom-line.

Today’s IT infrastructure often includes multiple tiers of applications (e.g., web servers, databases, middleware applications, etc.) that work with one another to deliver services to the end-users. To effectively manage such infrastructures, it is important to monitor each and every application tier. The complexity of IT architecture reduces efficiency and effectiveness, and makes managing composite applications a daunting task.

IT professionals spend an excessive amount of time and money installing and maintaining system management applications. Different Issues were faced to find the Issue

  • Is it the Web Server?
  • Is it the application server?
  • Is it the Response issue?
  • Is it Database /Network?
  • Is it the CPU, OS, the database?
  • Or some other combination?

A clever person solves a problem. A wise person avoids it. – Einstein

Maintain Service Levels for Composite Applications

IBM Tivoli Composite Application Manager for Response Time Tracking

  • Monitor and trace application transactions end to end to isolate performance problems
  • Extended support for CICS and IMS
  • Sets transaction performance baselines using automated learning
  • Enhanced integration with Rational Application Development tools for IT Lifecycle Management

Installation and Configuration of the components of IBM Tivoli Composite Application Manager Includes:

Pre-requisites of ITCAM:

  • Installation and Configuration of IBM DB2 Enterprise Server Edition
  • Installation and Configuration of IBM Tivoli Monitoring Components Deployment

ITCAM for Response Time:

  • Installation and Configuration of Web Response Time Agent
  • Installation and Configuration of Client Response Time Agent
  • Installation and Configuration of End User Response Time Dashboard Agent
  • Installation and Configuration of Robotic Response Time Agent

What kinds of Problems does ITCAM Monitoring can Solve?

Request / Transaction problems:

  • Slow or Hung requests
  • Intermittent performance problems
  • Correlation to remote EJB containers, CICS, IMS, MQ

Real Time Diagnostics:

  • In flight request search and diagnose capability with Java stack trace and thread dumps in real time

Memory leaks:

  • Monitor JVM heap size, memory usage and garbage collection patterns
  • Heap snapshots

Resource monitoring:

  • Connection Pools, JDBC, Thread pool, etc

Non-intrusive Diagnostic data collection for key application components:

  • JMS, SCA, Portlets (ITCAM for WS only), Web Services, etc.

Problem Situation Automation:

  • Alerts and Traps for hard to re-create problems and problem context for later diagnosis

Problem recreation:

  • Provides production data for hard to re-create problems via integration with Rational Performance Tester (RPT) and IBM Performance Optimization Toolkit (IPOT)

How is it doing today and how will it do tomorrow?:

  • Historical and Trending reports
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