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IBM WebSphere Application Server V6.1 Problem Determination

Course Description: IBM WebSphere Application Server V6.1 Problem Determination
Duration: 4 Days
Objectives:
After completing this course, trainees should be able to:

  • Apply problem determination techniques
  • Work with problem determination tools to isolate, identify, and resolve problems
  • Identify frequently faced problems and resolve them
  • Use IBM Support Assistant to help identify solutions
  • Work and communicate more effectively with IBM Support team

Agenda

Day 1
Unit 1 – Course introduction
Unit 2 – Overview of WebSphere Application Server components
Unit 3 – Using the IBM Support Assistant
Exercise 1 – A guided tour of IBM Support Assistant
Unit 4 – Problem determination methodology
Unit 5 – Problem determination techniques and tools
Exercise 2 – Introduction to problem determination tools
Unit 6 – Introduction to JVM-related problems

Day 2
Unit 7 – How to troubleshoot hangs
Unit 8 – How to troubleshoot crashes
Exercise 3 – Hung threads and server crash detection
Unit 9 – Out-of-memory conditions
Exercise 4 – Troubleshoot an out-of-memory condition
Unit 10 – Database connection and configuration problems
Exercise 5 – Troubleshooting database configuration problems

Day 3
Unit 11 – Connection pool tuning and management problems
Exercise 6 – Troubleshoot a connection pool problem
Unit 12 – Security configuration-related problem
Exercise 7 – Troubleshooting security problems
Module 13 – Application deployment problems
Exercise 8 – Troubleshooting problems with applications
Module 14 – Server start failures
Exercise 9 – Troubleshooting server start failures

Day 4
Unit 15 – Request flow and Web containers problems
Exercise 10 – Troubleshooting request flow and Web containers problems

How to troubleshoot Web services
Exercise 11 – Troubleshooting Web services
Unit 17 – Default messaging provider problem determination
Exercise 12 – Troubleshooting the default messaging provider
Unit 18 – Installation, update, and migration problems
Exercise 13 – Troubleshooting installation, update, and migration problems
Unit 19 – Course summary

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