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IBM WebSphere Application Server V6.1 Problem Determination

Course Description: IBM WebSphere Application Server V6.1 Problem Determination
Duration: 4 Days
Objectives:
After completing this course, trainees should be able to:

  • Apply problem determination techniques
  • Work with problem determination tools to isolate, identify, and resolve problems
  • Identify frequently faced problems and resolve them
  • Use IBM Support Assistant to help identify solutions
  • Work and communicate more effectively with IBM Support team

Agenda

Day 1
Unit 1 - Course introduction
Unit 2 - Overview of WebSphere Application Server components
Unit 3 - Using the IBM Support Assistant
Exercise 1 - A guided tour of IBM Support Assistant
Unit 4 - Problem determination methodology
Unit 5 - Problem determination techniques and tools
Exercise 2 - Introduction to problem determination tools
Unit 6 - Introduction to JVM-related problems

Day 2
Unit 7 - How to troubleshoot hangs
Unit 8 - How to troubleshoot crashes
Exercise 3 - Hung threads and server crash detection
Unit 9 - Out-of-memory conditions
Exercise 4 - Troubleshoot an out-of-memory condition
Unit 10 - Database connection and configuration problems
Exercise 5 - Troubleshooting database configuration problems

Day 3
Unit 11 - Connection pool tuning and management problems
Exercise 6 - Troubleshoot a connection pool problem
Unit 12 - Security configuration-related problem
Exercise 7 - Troubleshooting security problems
Module 13 - Application deployment problems
Exercise 8 - Troubleshooting problems with applications
Module 14 - Server start failures
Exercise 9 - Troubleshooting server start failures

Day 4
Unit 15 - Request flow and Web containers problems
Exercise 10 - Troubleshooting request flow and Web containers problems

How to troubleshoot Web services
Exercise 11 - Troubleshooting Web services
Unit 17 - Default messaging provider problem determination
Exercise 12 - Troubleshooting the default messaging provider
Unit 18 - Installation, update, and migration problems
Exercise 13 - Troubleshooting installation, update, and migration problems
Unit 19 - Course summary

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